Jili Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use Jili Casino, including creating an account, playing games, making transactions and using related services. Please read them carefully before using the website. By accessing the website or opening an account, you acknowledge that you have read, understood and agreed to these Terms & Conditions. If you do not agree with any part of them, you should not use the website or its services.

Jili Casino operates under a licence issued by the First Cagayan Leisure and Resort Corporation (FCLRC) in the Philippines. Game RNGs are independently tested by GLI Labs, and the Philippine Gaming Commission monitors games on the platform.

1. General terms and eligibility

These Terms & Conditions apply to your use of the Jili Casino website, account services, games, promotions and any other features made available through the website. Additional rules may apply to particular games, promotions or services. Where additional rules apply, they will be displayed or referred to before you use the relevant feature. Those rules form part of these Terms & Conditions.

You must be legally permitted to participate in online gambling in the place where you live and access the website. You must meet the applicable minimum age requirement and must not use the website if online gambling is unlawful for you. Jili Casino may ask for evidence of age, identity, residency or other information before allowing access, processing a transaction or completing a withdrawal.

You are responsible for checking that gambling is legal in your location and for complying with all laws that apply to you. Access to the website does not mean that the website or every available game is suitable or lawful in every location. Jili Casino may restrict or refuse access where required by law, regulatory obligations, operational requirements or responsible gambling considerations.

Account registration

You must provide information that is accurate, current and complete when registering an account. You must update your information if it changes. An account is intended for the individual who registered it and must not be transferred, sold, shared or used by another person. You are responsible for keeping your login details confidential and for all activity carried out through your account, unless you have promptly reported unauthorised access.

Register and use only one personal account unless Jili Casino expressly permits otherwise.
Do not create an account using another person's identity or information.
Do not allow another person to access or use your account.
Tell Jili Casino as soon as possible if you suspect that your account or login details have been compromised.
Do not use the website for fraud, money laundering, unlawful activity or any other prohibited purpose.

Jili Casino may suspend, restrict or close an account where information cannot be verified, where these Terms & Conditions may have been breached, where activity appears unsafe or unlawful, or where action is required to protect players, the website or the integrity of games. Any decision will be handled in accordance with applicable requirements and relevant account procedures.

2. Games, transactions and promotions

Games available through Jili Casino are provided for entertainment and wagering purposes. Game outcomes are determined by the relevant game system and applicable rules. You accept the result recorded by the website, subject to any correction required because of a clear technical, administrative or processing error. If a game is interrupted, displayed incorrectly or affected by a system issue, Jili Casino may take reasonable steps to correct the issue and protect the fairness of play.

Before making a deposit or placing a wager, you should check the applicable game information, minimum and maximum values, available payment options and any other displayed conditions. You are responsible for confirming that a transaction or wager is correct before submitting it. Once accepted by the system, a wager generally cannot be cancelled except where the applicable game rules, law or a technical correction allows it.

Deposits and withdrawals

Deposits must be made using a payment method that you are authorised to use. Jili Casino may require payment verification and may delay, refuse or reverse a transaction where the method cannot be verified, the transaction appears irregular, or further checks are needed. You must not use payment methods belonging to another person without express permission and any required verification.

Withdrawals may be subject to identity, payment and account checks. Funds may be returned to an appropriate verified payment method or processed using another available method where necessary. Processing time can depend on verification, the selected payment provider, banking procedures, weekends, public holidays and other factors. Any applicable transaction conditions or charges will be shown or explained before processing where required.

You remain responsible for checking your account balance and transaction history. If you notice an unfamiliar transaction, incorrect balance or other concern, notify Jili Casino promptly through the available support channel. Jili Casino may correct clear errors, including incorrectly credited funds or game results. Funds credited in error must not be withdrawn or used and may be recovered from the account.

Promotions and bonuses

Promotions, bonuses, rewards and promotional campaigns may be subject to separate terms. Those terms may describe eligibility, qualifying activity, contribution rules, expiry, wagering requirements, withdrawal conditions, limits and circumstances in which a reward may be removed. You should read the relevant promotional terms before participating. If promotional terms conflict with these Terms & Conditions, the specific promotional terms will apply to that promotion to the extent of the conflict.

Jili Casino may change, suspend or withdraw a promotion where permitted, including where there is misuse, technical error, suspected fraud or a material change in circumstances. A player must not use multiple accounts, automated tools, collusion or other unfair methods to obtain a promotional benefit.

3. Responsible gambling, privacy and acceptable use

Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Only gamble with money you can afford to lose. Set a budget before you begin, keep track of time and spending, and avoid chasing losses. Do not gamble when affected by alcohol, medication, drugs, stress or other circumstances that may affect your judgement.

Jili Casino may provide account tools or processes that can help you manage your gambling. These may include deposit or spending controls, time reminders, cooling-off options, activity information and self-exclusion. Availability and operation of these tools may vary. If gambling is no longer enjoyable or feels difficult to control, stop playing and seek support from an appropriate Australian gambling support service or qualified professional.

Information collected through the website is handled in accordance with the applicable privacy notice and privacy laws. This may include information needed to create and manage an account, verify identity and age, process payments, prevent fraud, meet legal obligations, provide customer support and improve services. You should read the relevant privacy information to understand how personal information may be collected, used, stored and disclosed.

Prohibited website use

Use the website for an unlawful, fraudulent or deceptive purpose.
Attempt to interfere with website security, systems, games or other users.
Use bots, scripts, automated software or other tools to obtain an unfair advantage.
Copy, reproduce, modify, distribute or commercially exploit website content without permission.
Upload material that is harmful, unlawful, threatening, misleading or likely to infringe another person's rights.
Attempt to bypass account, location, identity, responsible gambling or security controls.

Jili Casino may monitor activity and take proportionate action where prohibited conduct is suspected. This may include refusing access, cancelling or reviewing transactions, restricting an account, removing an improperly obtained benefit or referring a matter to an appropriate authority where required.

4. Website availability, liability and changes

The website and its services may not be available at all times. Access may be interrupted for maintenance, updates, security reasons, technical faults, telecommunications problems or circumstances outside reasonable control. Jili Casino does not guarantee that the website will always be uninterrupted, error-free, secure or compatible with every device, browser or internet connection.

Website content is provided for general information and may change without notice. Reasonable care may be taken to keep information accurate and current, but errors, omissions and delays may occur. You should rely on the terms and information displayed for the particular game, transaction, promotion or service you are using.

Nothing in these Terms & Conditions excludes, restricts or modifies any right, guarantee, warranty or remedy that cannot lawfully be excluded, restricted or modified under applicable Australian consumer law. Subject to those protections, Jili Casino is not responsible for loss caused by events outside reasonable control, interruptions to networks or payment providers, misuse of an account, inaccurate information supplied by a player, or conduct that breaches these Terms & Conditions.

To the extent permitted by law, any liability connected with the website or its services is limited to the remedies available under applicable law. You should take reasonable steps to protect your device, account details and internet connection, including using current security software and keeping passwords private.

Changes and applicable rules

Jili Casino may update these Terms & Conditions to reflect changes to services, technology, legal requirements, responsible gambling practices or business operations. The updated version will apply from the date it is published or otherwise made available, unless a different date is stated. You should review this page periodically. Continuing to use the website after an update indicates acceptance of the revised terms.

If any part of these Terms & Conditions is found to be invalid or unenforceable, that part will be read down or removed to the extent necessary, while the remaining provisions continue to apply. A failure to enforce a provision on one occasion does not waive the right to enforce it later. These Terms & Conditions are intended to operate consistently with applicable Australian laws and mandatory player protections.

If you have a question, complaint or concern about your account or use of the website, use the support options made available on the Jili Casino website. Provide enough information for the matter to be reviewed, but do not send passwords or other unnecessary sensitive information. Complaints will be considered through the applicable internal process, subject to identity and security checks where appropriate.